Rellova Canada Privacy Addendum
Legal entity: Rellova LLC, an Illinois limited liability company.
Launch scope: United States and Canada; adults 18+ only.
Effective date: August 11, 2026
This addendum supplements the Privacy Policy for Canadian users.
Applicable privacy framework
Depending on the circumstances, Rellova’s Canadian commercial activities may be subject to the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and/or substantially similar provincial private-sector privacy laws in Alberta, British Columbia, and Quebec. PIPEDA may also apply to personal information involved in interprovincial or international commercial transactions.
Accountability
Rellova designates Privacy Officer, Rellova LLC, reachable at admin@support.rellova.org, as the published privacy contact for Canadian users. Internal responsibility and delegations must be documented in the privacy-governance record.
Consent
Rellova will seek meaningful consent appropriate to the sensitivity and purpose of collection. Rellova uses express or other legally appropriate meaningful consent for highly sensitive information where required, including identity, background screening, precise location, and biometric processes.
Appropriate purposes/minimization
Rellova will limit collection, use, and disclosure to purposes a reasonable person would consider appropriate and will collect only information reasonably necessary for those purposes.
Access/correction
Canadian users may request access to and correction of personal information subject to lawful exceptions.
Withdrawal
Users may withdraw consent where legally available, understanding that withdrawal may make a requested feature unavailable and does not require deletion where Rellova has another lawful basis/obligation to retain information.
Safeguards
Rellova applies security safeguards appropriate to the sensitivity of the information and limits access by role and purpose.
Breaches
Rellova must maintain a Canadian privacy-breach response process, including records and notifications/reporting where legally required.
Cross-border processing
Canadian information may be processed by U.S. or other service providers. Rellova remains responsible for appropriate contractual safeguards and transparency.
Quebec
For Quebec users, Rellova will implement the requirements applicable under Quebec’s private-sector privacy law, including assigning privacy responsibility, publishing the privacy contact information required by law, maintaining confidentiality-incident procedures and records, and conducting privacy impact assessments where required, including before covered transfers or communications of personal information outside Quebec.
Rellova will provide French-language versions of consumer-facing contracts, policies, and required notices where Quebec law requires French presentation. Where a user is legally permitted to choose another language, Rellova will capture that choice using the required workflow. The app must not enable a Quebec onboarding/acceptance flow until the applicable French legal content is available.